diff --git a/.github/ISSUE_TEMPLATE/help-request.md b/.github/ISSUE_TEMPLATE/help-request.md
index aedd42cf..a8718edc 100644
--- a/.github/ISSUE_TEMPLATE/help-request.md
+++ b/.github/ISSUE_TEMPLATE/help-request.md
@@ -6,14 +6,16 @@ labels: setup issue
 assignees: ''
 
 ---
-
-### Version
-Please provide your current version (can be found on the system page since v0.8.4)
-Version: 
-
-### Issue
+## Issue
 Please describe your problem here
 
+
+## Setup Info
+Version: (can be found on the system page since v0.8.4)
+OS: e.g. Ubuntu 20.02
+
+Other relevant information regarding your problem (proxies, firewalls, etc.)
+
 ### `.env`
 Please include your `.env` config file (**make sure to remove/replace all secrets**)
 ```
@@ -25,3 +27,7 @@ When running with docker compose please provide your `docker-compose.yml`
 ```
 docker-compose.yml content
 ```
+
+### Logs
+If you feel like there is anything interesting please post the output of `docker-compose logs` at
+container startup and when the issue happens.
\ No newline at end of file